Director, Employee Performance Systems and Analytics (Division Director I)

Palm Beach County seeks an experienced leader to develop and administer the County’s Employee Performance Management System (EPMS). This managerial role assists all County departments in leveraging data to provide insights on productivity, improve employee performance and ensure that technology and performance management processes are relevant, effective and timely.

 

This position will develop the County’s organizational strategy for performance management, including the selection, implementation, and governance of related technology and data systems.

 

KEY RESPONSIBLITIES

• Performs advanced analysis on performance data to provide timely insights to the organization and identify areas for improvement in efficiency and productivity.
• Oversees the development and optimization of performance management processes, such as performance appraisals, goal setting, and continuous feedback cycles.
• Collaborates with Human Resources by reporting findings and trends related to employee performance, rating consistency, and potential bias for further review and/or action.  Prepares audit-ready reports and findings to Human Resources for formal review.
• Creates performance management dashboards and reports to help leaders make data-driven decisions by creating tools, establishing data governance, and analyzing performance trends.
• Works to improve overall employee performance and engagement by identifying bottlenecks, inefficiencies, and areas where processes can be streamlined.
• Provides training on system use, rating calibration, and evaluation standards, and collaborates with Human Resources to support leadership in understanding EPMS data.

 

QUALIFICATIONS

This position requires qualified applicants to possess one of the following:

 

• A Master’s Degree in Business/Public Administration, Human Resources, Organizational Development, Management, or related field and a minimum of three (3) years of progressively responsible human resources or general management experience that includes developing, overseeing and administering employee performance management systems, which includes two (2) years of responsible management or supervisor experience, or

 

• A Bachelor’s Degree in Business/Public Administration, Human Resources, Organizational Development, Management, or related field and a minimum of five (5) years of progressively responsible human resources or general management experience that includes developing, overseeing and administering employee performance management systems, which includes two (2) years of responsible management or supervisor experience, or

 

• An unrelated Bachelor’s Degree and a minimum of seven (7) years of progressively responsible human resources or general management experience that includes developing, overseeing and administering employee performance management systems, which includes two (2) years of responsible management or supervisor experience, or

 

• An Associate’s Degree in Business/Public Administration, Human Resources, Organizational Development, Management, or related field and a minimum of seven (7) years of progressively responsible human resources or general management experience that includes developing, overseeing and administering employee performance management systems, which includes two (2) years of responsible management or supervisor experience, or

 

• Graduation from high school or an equivalent recognized certification and a minimum of nine (9) years of progressively responsible human resources or general management experience that includes developing, overseeing and administering employee performance management systems, which includes two (2) years of responsible management or supervisor experience.

 

NECESSARY SPECIAL REQUIREMENT

The selected candidate for this position must also possess a certification in human resources (SHRM-CP/SCP, PHR/SPHR, PSHRA-CP/PSHRA/SCP) or performance management systems or obtain a certification within 24 months from date of hire.

 

PREFERRED QUALIFICATIONS

Preferred qualifications include experience in/with:

• Leading organization-wide projects within a large public or private sector employer, and
• Developing business process technology solutions.

 

BENEFITS

Palm Beach County offers a competitive and comprehensive benefits package designed to support the well-being and financial security of our employees:

• Health, dental, vision, life, and disability Insurance
• Generous leave benefits: Vacation, sick leave, and 13 paid holidays annually
• Florida Retirement System (FRS): Choice of Pension Plan or Investment Plan
• 457(b) deferred compensation program
• Public Service Loan Forgiveness (PSLF): Eligible public service employment may qualify you for federal student loan forgiveness
• Paid parental leave
• Tuition reimbursement program
• Additional benefits and employee perks